Order and payment information
Order and payment information
With us you can order directly online in just a few steps. To ensure that you are well informed about the ordering process and selection options, we have compiled the most important purchase information in the online store.
Overview of your products
In the cart you will find all the devices and accessories you have chosen in the shop. You can view more details, change the selection, delete individual items or even the entire cart.
If you don't want to stop buying again, you can leave the cart via "Continue shopping". Your selected products will remain in your cart.
After selecting all the necessary products, go to the next step with "Checkout".
We deliver your ordered products for free to your home. The standard shipping package for smartphones and tablets and for 50 idr accessories is no longer necessary for you.
indo.su protects your personal data. We delete all data that is no longer needed. In order to protect your personal data as much as possible, they are transmitted only in encrypted form on the Internet. For this, we use 128-bit encryption of SSL (Secure Socket Layer) technology, which corresponds to the currently highest security standard.
An order is only possible for 18 years. In the case of a person under the age of 18, a person entitled to education must execute the order.
Delivery time is approximately 3-11 days from the order.
You have several ways to pay for online purchases:
Your order Payment from
Online with PayPal or Payment by cash on delivery.
The invoice amount is due upon delivery. In addition, a delivery fee of 50 idr will be charged.
Payment with Paypal
Your PayPal account will be charged for shipping the goods. Please note the terms of your PayPal account. Subsequent changes to the delivery address are not possible in the PayPal account for security reasons. Please call the toll-free number 0800/5326252.
Completing your order
Before ordering, you will receive a summary of your order. Press "Back" and you have the possibility to make changes. Please confirm that you have the right of withdrawal and return. Click on "Order for payment" to send your order.
The presentation of the products in the online store does not represent a binding offer. The purchase contract is provided only with your order (order) and the actual delivery of the goods by indo.su. Enter your binding order and then the contractual offer by clicking on "payment order" after checking your details. If you have a valid e-mail address, you will receive an order confirmation by e-mail. Please note that this order confirmation does not constitute acceptance of your offer.
If you deliver a shipment to indo.su indonesia GmbH for the supply of goods (eg the purchase of a terminal) using exclusive means of transmission (for example by letter, fax, e-mail, telephone, Internet) To you a right revocation based on the following cancellation instructions.
To the right of the revocation
If you deliver a shipment to indo.su indonesia GmbH for the supply of goods (eg the purchase of a terminal) using exclusive means of transmission (for example by letter, fax, e-mail, telephone, Internet). return authorization according to the following return instruction.
For return instruction
Confirm order by e-mail
After sending, you will receive a confirmation to the specified email address, which you can find more details about your order
ND also provide information to query the device? If a defective device arrives with you, just send the complete package within two weeks of receiving the goods back to the address specified on the cover letter. Please use this only the return label from the return portal at http: //www.Bestereshop.de/retoure. Our staff will review the return and promptly receive a new terminal or ordered items. After the expiry of the two-week suspension period, please contact the warranty and repair case, please, first at the indo.su 0180 3 302202 service number (€ 0.09 / min. From landline, mobile max. € 0.42 / min.), where the given problem causes and possibly provide for repair or replacement.